Refund Policy / Returns Policy
Refund Policy / Returns Policy
Thank you for shopping with Duffy Outdoors.
Purchases Made Through Amazon (Affiliate Links)
Some products featured on our website and Pinterest may link to Amazon. If you purchase an item through Amazon, your order is processed, shipped, and serviced by Amazon or the Amazon seller.
All returns, refunds, and exchanges for Amazon purchases must be completed through Amazon and are subject to Amazon’s return policy.
All returns, refunds, and exchanges for Amazon purchases must be completed through Amazon and are subject to Amazon’s return policy.
Purchases Made Directly From DuffyOutdoors.com (Shopify Store Orders)
If you purchase an item directly from DuffyOutdoors.com, the return and refund terms below apply to your order.
Returns
We accept returns within 30 days of delivery. Items must be unused, in the original packaging, and in the same condition as received.
We accept returns within 30 days of delivery. Items must be unused, in the original packaging, and in the same condition as received.
Refunds
Once your return is received and inspected, we will notify you of approval or rejection. Approved refunds will be issued to the original payment method within 5–10 business days.
Once your return is received and inspected, we will notify you of approval or rejection. Approved refunds will be issued to the original payment method within 5–10 business days.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Damaged or Incorrect Items
If your item arrives damaged or incorrect, please contact us within 7 days of delivery and include your order number and photos.
If your item arrives damaged or incorrect, please contact us within 7 days of delivery and include your order number and photos.
How to Start a Return
To request a return for an order placed on DuffyOutdoors.com, please contact us at:
support@duffyoutdoors.com (change this email if needed)
To request a return for an order placed on DuffyOutdoors.com, please contact us at:
support@duffyoutdoors.com (change this email if needed)